Jennifer is an interdisciplinary Project Leader at IDEO, with deep experience in research methods, participatory design and storytelling techniques. She is the co-author of Massive Change (with Bruce Mau), a book about the future of global design, voted 1 of 5 top books of 2004 by Wallpaper* magazine. She also worked for 10 years as a writer and radio broadcaster in New York and Toronto after studying journalism in graduate school, where she received the top researcher award and Norman Jewison prize for creative writing. Upon completing an internship at Rolling Stone in '98, she went on to run a series of popular radio programs and publish feature pieces in a variety of magazines including Details, Nylon, Seed, DAMn, Azure, Saturday Night, Form and Shift.
Jennifer is an enthusiastic supporter of the arts, particularly as it pertains to collaborative practice and social change, and avidly chronicles the everyday. She frequently participates in design conferences around the world and was recognized in I.D.'s 2008 design issue for her concept to raise awareness of global warming.
Born in Halifax, Nova Scotia, and raised on the shores of (Great) Lake Huron, Jennifer currently resides in San Francisco, California.